Please read these terms carefully before registering or using qu9. They outline both your rights and your responsibilities.
Keep these six things in mind before reading further.
You must be at least 18 years old to open an account on qu9. Accounts belonging to underage users will be terminated.
Each person is allowed only one qu9 account. Multiple accounts are subject to termination.
Each bonus offer carries its own wagering requirements. Bonus balances cannot be withdrawn until the requirements are met.
Identity verification (KYC) is mandatory before withdrawing. Providing incorrect information may cause payment delays.
Qu9 is committed to responsible gaming. If you feel you may have a problem, please use the self-exclusion option.
Any form of fraud or system abuse will result in permanent account closure.
By using the qu9 website or app, you automatically agree to these terms and conditions. If you have any objections, please contact our support team.
Qu9 is an international online gaming and betting platform operating under an international gaming licence. These terms and conditions constitute a legally binding agreement between qu9 and its users.
To use qu9's services, you must:
Qu9 reserves the right to suspend or terminate service to any user at any time without providing a reason, particularly in cases of terms violations.
To register an account on qu9, the following details must be provided accurately: full name, date of birth, a valid mobile number, and email address. Providing false information may result in account termination and forfeiture of your balance.
Each person is allowed only one qu9 account. If the same individual operates multiple accounts, all of them will be terminated and any bonuses or winnings will be forfeited.
Keep your login credentials strictly confidential. Report any suspicious account activity to qu9 support immediately. You are responsible for all activity that takes place on your account.
Use a strong password and keep Two-Factor Authentication (2FA) enabled to keep your account secure.
All bonus offers on qu9 come with specific terms and conditions. Please read them carefully before claiming any bonus.
Most bonuses come with wagering requirements — for example, you may need to wager 20x or 30x the bonus amount. Withdrawals from the bonus balance are not permitted until this condition is met.
Qu9 reserves the right to modify or cancel any bonus offer at any time. Bonuses will be automatically voided once the offer period expires.
Deposits on qu9 can be made via mobile banking or e-wallet. The minimum deposit is BDT 500. Funds are generally credited to your account instantly.
KYC verification is required before any withdrawal. The minimum withdrawal amount is BDT 500. Processing typically takes between 15 minutes and 24 hours.
A copy of your National ID or passport must be submitted for KYC verification. Once verified, you will not need to resubmit.
All games on qu9 use internationally certified RNG technology. Game outcomes are entirely random and not predetermined.
Exploiting technical vulnerabilities in any game or betting system, using bots, or gaining an unfair advantage by any other means is strictly prohibited.
Qu9 may permanently terminate or temporarily suspend an account for any of the following reasons:
In the event of account closure, if no terms have been violated, any remaining balance will be returned in full. Balances may be forfeited in cases of violations.
You may close your account at any time by contacting support. Please withdraw your balance before closing.
Qu9 believes gaming is a form of entertainment, not a source of income. We are committed to promoting responsible gaming at all times.
Security tools available on our platform:
If you have any concerns about your gaming, contact qu9 support. We will help direct you to the right assistance.
Qu9 collects your personal information solely to provide its services. We do not sell your data to third parties.
Information we collect:
To learn more, visit our Privacy Policy Read.
Qu9 may update these terms and conditions at any time. For significant changes, notice will be provided via your registered email or on the platform.
Continued use of qu9 after any changes have been made constitutes acceptance of the updated terms. Please visit this page regularly.
If you have any concerns about our terms, please contact our support team:
Support email: [email protected] — Bengali-language support is available 24/7. Responses are typically sent within 2 hours.